Prolong Symmetry
maintain balance

Frequently Asked Questions

I purchased a 60 minute massage and only recieved less than that, why?

Everytime I call no one answers the phone, why?

Where will my massage or bodywork session take place?
Must I be completely undressed?
Will the practitioner be present when I disrobe?
Will I be covered during the session?
What parts of my body will be massaged?
What will the massage or bodywork feel like?
Are there different kinds of massage and bodywork?
What should I do during the massage or bodywork session?
How will I feel after the massage or bodywork session?
What are the benefits of massage and bodywork?
Are there any medical conditions that would make massage or bodywork inadvisable?

I purchased a 60 minute massage (or longer) and received less than that, why?

Please show up to your massage 5-10 minutes EARLY so that you can use the restroom, fill out paperwork, and talk to your therapist before your massage. All therapists will end the massage as scheduled so that they have time to do the valediction with current client, clean room and set up for the next client who may arrive early to do paperwork and speak to therapist. We allow a 15 minute grace period to start the massage incase of client being tardy but we are not going to penalize the next client.

Example: client shows up 10 minutes after 12 pm start time. Therapist will cleanse hands and/or feet and come into the room to start massage at 1215pm. Therapist may end massage at 105pm. Clients gets dressed and comes out at 110pm receives a bottle of water, pays for session, and leaves at 120pm. Therapist is now cleansing the room for the next client and they walk in while he/she is setting up. The client that showed up early will be on the table at the 130pm start time and will recieve the whole 60 minute session.

Massage Therapists NEED time with every client. Showing up 5-20 minutes late for your appointment will not get you the time alotted for massage work. We will not penalize the next client for your tardiness. It throws off the concentrated energy for bodywork. Clients may recieve at least a 50 minute massage. Therapist has the right to cancel massage if client is more than 15 minutes late. Some clients would rather receive a massage than reschedule. Then client will receive a 40 minute massage.

Please respect our LMTs time. If you were to show up late to a franchise you may have been rescheduled and charged for the session you did not recieve.

Everytime I call no one answers the phone, why?                                                    We do not have a receptionist, so you speak to a licensed massage therapists ONLY. This way your questions are answered correctly right away.

Where will my massage or bodywork session take place?
Your massage or bodywork session will take place in one of our 3 massage rooms. Soft music may be played to help you relax. You will lie on a table especially designed for your comfort.

Must I be completely undressed?
Most massage and bodywork techniques are traditionally performed with the client unclothed; however, it is entirely up to you what you want to wear. You should undress to your level of comfort. You will be properly draped during the entire session.

Will the practitioner be present when I disrobe?
The practitioner will leave the room while you undress, relax onto the table, and cover yourself with a clean sheet or towel.

Will I be covered during the session?
You will be properly draped at all times to keep you warm and comfortable. Only the area being worked on will be exposed.

What parts of my body will be massaged?
A typical full-body session will include work on your back, arms, legs, feet, hands, head, neck, and shoulders. If you do NOT want a specific part massaged please let your therapist know beforehand or during. Communication is key. 

What will the massage or bodywork feel like?
A relaxing Swedish massage is often a baseline for clients. In a general Swedish massage, your session may start with broad, flowing strokes that will help calm your nervous system and relax exterior muscle tension. As your body becomes relaxed, pressure will gradually be increased to relax specific areas and relieve areas of muscular tension. Often, a light oil or lotion is used to allow your muscles to be massaged without causing excessive friction to the skin. The oil also helps hydrate your skin. You should communicate immediately if you feel any discomfort so that another approach may be taken. Massage and bodywork are most effective when your body is not resisting.

Are there different kinds of massage and bodywork?
There are numerous types of massage and bodywork; various techniques utilize different strokes, including basic rubbing strokes, rocking movement, posture and movement re-education, application of pressure to specific points, and more. We can discuss which methods may be most appropriate for you.

What should I do during the massage or bodywork session?
Prior to the massage, feel free to ask the practitioner any questions about the technique or the upcoming session. During the massage, make yourself comfortable. The practitioner will either gently move you or tell you what is needed throughout the session (such as lifting your arm). Many people just close their eyes and completely relax, communicating if/when they need more or less pressure, another blanket, or anything else relevant to the session. If you have any questions regarding the session or about the particular technique you are receiving, feel free to ask.

How will I feel after the massage or bodywork session?
Most people feel very relaxed. Some experience freedom from long-term aches and pains developed from tension or repetitive activity. After an initial period of feeling slowed down, people often experience increased energy, heightened awareness, and greater productivity which can last for days.

What are the benefits of massage and bodywork?
Massage and bodywork can help release chronic muscular tension and pain, improve circulation, increase joint flexibility, reduce mental and physical fatigue and stress, promote faster healing of injured muscular tissue, improve posture, and reduce blood pressure. Massage and bodywork is also known to promote better sleep, improve concentration, reduce anxiety and create an overall sense of well-being.

Are there any medical conditions that would make massage or bodywork inadvisable?
Yes. That's why it's imperative that, before you begin your session, the practitioner asks general health questions. It is very important that you inform the practitioner of any health problems or medications you are taking. If you are under a doctor's care, it is strongly advised that you receive a written recommendation for massage or bodywork prior to any session. Depending on the condition, approval from your doctor may be required.

Associated Bodywork & Massage Professionals
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